Responsible Gaming at 996bet – Bet with Awareness

What Responsible Gambling Actually Means

Responsible gambling isn't just a regulatory checkbox. It's based on the idea that betting can be a legitimate form of entertainment — watching Flamengo on Sunday with a bet on the result makes the experience more exciting for a lot of people. Slots are fun. The live odds on the Brasileirão create a kind of tension that very few other forms of entertainment can match.

The issue isn't betting itself. The problem arises when betting stops being a choice and becomes a compulsion. When the amounts wagered consistently exceed what you can afford to lose without a real impact on your life. When the motivation shifts from "fun" to "chasing losses". When you feel like you can't stop even when you want to.

996bet was built to be an entertainment platform for informed adults. That's why we invest in tools that put control in the user's hands, train our support team to recognize and address at-risk behavior with sensitivity, and avoid marketing that glamorizes betting as a path to wealth.

How to Activate the Control Tools

Setting limits and breaks at 996bet is simple and takes less than two minutes. Here's how:

• Access your account

  Log in to 996bet on your phone or computer and click your username in the top right corner to open the account menu.
• Go to Account Settings

  In the menu, select "Settings" and then "Responsible Gambling." You'll find all available tools organized by category.
• Choose the tool you need

  Choose whether you want to set a deposit limit, a session betting limit, a time reminder, or a self-exclusion. Each tool has its own configuration options.
• Set your parameters

  Enter the desired amounts or time periods. For deposit limits, choose the amount in R$ and the period (daily, weekly, or monthly). For breaks, choose the duration.
• Confirm and you're done

  Confirm the setting. Deposit limits and self-exclusions take effect immediately upon confirmation. A notification email will be sent to confirm activation.

Betting and Mental Health in Brazil

The sports betting market has grown rapidly in Brazil over the past few years. With football being central to Brazilian culture, it's only natural that betting on the Brasileirão, Copa do Brasil, or Libertadores has become a popular social activity for many fans. For the vast majority, that's as far as it goes — a R$20.00 bet on Saturday's match, with no real impact on the monthly budget.

However, a smaller share of people develop a problematic relationship with betting. International research indicates that between 1% and 3% of regular bettors develop problem gambling behaviors. In the Brazilian context, that represents a significant number of people who may need help.

The Brazilian Federal Council of Medicine recognizes pathological gambling (ICD-10 F63.0 / ICD-11 6C50) as a treatable mental health disorder. The good news is that, like any behavioral pattern, it responds well to early intervention. The sooner someone identifies a problematic pattern, the easier it is to turn things around.

996bet is not a substitute for professional psychological support. But we can be a first step: blocking access immediately while you seek specialized help, and pointing you to the support resources available in Brazil for anyone going through this.

Responsible Betting in Everyday Life

For those who want to keep enjoying the platform in a healthy way, a few habits go a long way toward maintaining a balanced relationship with betting:

• Decide in advance how much you can afford to lose. Before making any deposit, decide the maximum amount you can afford to lose that month without any real impact. Bet with that limit in mind — not with an expectation of winning;
• Think of betting as an entertainment expense. Just as you don't expect to profit from a movie ticket or a concert, don't bet with the expectation of making money. The chance of winning exists, but it's never guaranteed;
• Never chase your losses. Doubling your bet after a loss to "win it back" is one of the most common traps. Each bet outcome is independent of previous ones;
• Take regular breaks. If you spend more than two hours betting in a single sitting, set up a session reminder. Stepping away from the screen, grabbing something to eat, talking to someone – these breaks help you keep perspective.
• Don't bet under the influence of alcohol or substances. Financial decisions made when you're not in the right headspace are rarely your best ones. 996bet has no way of knowing when that's the case — but you do;
• Review your history periodically. Looking at the real numbers — how much you've deposited, wagered, lost, or won in a given month — is a concrete way to stay aware of your own behavior.

Protecting Minors

996bet is a platform exclusively for adults aged 18 and over. The mandatory identity verification (KYC) process required before the first withdrawal ensures that only adult users access the platform. That said, we know that children and teenagers often have access to the mobile devices of adults in their household.

If you have minors at home and use 996bet on a shared device, we recommend:

• Enable password or biometric lock on your phone and never share the code with minors;
• Don't leave your 996bet session open in a browser on shared devices;
• Use the app-specific password feature, when available, as an additional layer of security;
• Talk openly with children and teenagers about betting and gambling, without making it a taboo subject.

If you find that a minor has accessed your 996bet account, contact support immediately via live chat. Our team will preventively block the account while the situation is reviewed.

Help Resources Available in Brazil

996bet recommends the following resources for anyone who needs specialized support related to problem gambling behavior:

• CVV – Centro de Valorização da Vida: call 188 or visit cvv.org.br for 24-hour emotional support, including situations related to financial problems and compulsive behaviors;
• CAPS (Psychosocial Care Centers): available throughout Brazil, they offer free psychological and psychiatric care through the SUS for disorders related to compulsive behaviors;
• Gamblers Anonymous: a 12-step peer support group with in-person and online meetings across cities throughout Brazil;
• Psychologists via CRPSP/CFP: professionals accredited by the Federal Council of Psychology who specialize in behavioral disorders and addiction;
• 996bet Support: our team can walk you through the platform's control tools and point you to the resources listed above. Available 24/7 via live chat in Portuguese.

996bet's Commitments to Responsible Gaming

Beyond the tools available to users, 996bet makes the following institutional commitments:

• Not direct marketing communications to users who have activated responsible gambling control tools;
• Not sending bonuses or promotions to users during a cooling-off period or self-exclusion;
• Regularly train the entire support team on identifying and sensitively addressing problematic gambling behavior;
• Cooperating with national and state self-exclusion programs whenever required by Brazilian regulatory authorities;
• Keep all responsible gambling tools free and accessible, with no fees or bureaucratic barriers for any user who wants to use them;
• Regularly review and improve responsible gambling tools based on user feedback and industry best practices.

These commitments are part of the Terms and Conditions of 996bet and our Privacy Policy. These are not marketing promises – they are formal commitments made by the platform.