Legal Document

Terms and Conditions of 996bet – User Rules and Rights

This document sets out the rules governing the use of the 996bet platform by all registered users in Brazil. Please read it carefully before creating an account or placing any bet. By registering, you agree to all the terms described herein.

Last updated: January 2026 Available in Brazilian Portuguese Applicable to users aged 18 and over

The Pillars of 996bet's Rules

Before diving into the full text, here are the six core principles that govern all platform rules.

One Account per Person

Each CPF may have only one active account on 996bet. Duplicate accounts are closed and balances linked to abusive activity are not refunded. Keeping a single account is straightforward and is the foundation of a fair environment for all users.

Fast Withdrawals, No Surprises

Every withdrawal requested within the rules is processed via Pix in under 60 seconds on average. 996bet does not withhold legitimate payments. The minimum withdrawal amount is R$ 20.00 and no fees are charged on withdrawals.

Bonuses with Clear Rules

Each promotion has its rollover requirement, deadline, and eligible markets explicitly stated. No bonus has hidden rules. The welcome Sports Betting bonus carries a 5x rollover on the bonus amount, on bets with minimum odds of 1.50.

Identity Verification (KYC)

Before your first withdrawal, all users must complete identity verification using a valid government-issued ID and proof of address. This process protects you against unauthorized account use and ensures the platform operates within Brazilian regulatory standards.

Strictly Prohibited for Users Under 18

996bet does not accept registrations from individuals under 18 years of age. Age verification is mandatory, and any account created with false age information will be immediately closed and all balances forfeited.

Updates & Change Notifications

When the terms are updated, 996bet notifies users by email at least 7 days in advance. Continued use of the platform after the changes take effect constitutes acceptance of the new terms.

1. Introduction and Acceptance of Terms

These Terms and Conditions govern the relationship between the platform 996bet (hereinafter "the Platform") and any individual who accesses, uses, or registers for the services available at 996bet.best (hereinafter "the User"). By creating an account, making a deposit, placing a bet, or using any feature of 996bet, the User confirms having read, understood, and fully accepted all terms set out in this document, as well as our Privacy Policy and the specific rules of each active promotion.

996bet reserves the right to update these Terms at any time. Material changes will be communicated by email at least 7 days in advance. Continued use of the platform after the changes take effect constitutes automatic acceptance of the new terms. If you do not agree with any amendment, you must close your account before the effective date of the changes.

These Terms are available in Brazilian Portuguese and shall be interpreted in accordance with current Brazilian law, in particular Law No. 14.790/2023, which regulates fixed-odds betting in the country, the Consumer Defense Code, and the General Data Protection Law (LGPD – Law No. 13.709/2018).


2. Registration & Eligibility

Registration on 996bet is permitted exclusively for individuals who meet all of the following requirements:

  • Be at least 18 years of age as of the registration date;
  • Hold a valid CPF that is active with the Brazilian Federal Revenue Service (Receita Federal);
  • Reside in Brazil or hold Brazilian citizenship;
  • Not be listed on any sports betting self-exclusion registry in Brazil;
  • Have full legal capacity to enter into contracts, as defined by the Brazilian Civil Code.

Registration is strictly personal and non-transferable. Each CPF entitles its holder to only one active account on 996bet. Accounts created with third-party data, fictitious information, or a CPF belonging to someone under 18 will be closed immediately, with all pending balances withheld pending verification.

During registration, the User voluntarily provides their full name, CPF, date of birth, address, mobile phone number, and email. All information must be truthful, complete, and up to date. 996bet may request updated information at any time and may suspend the account until the request is fulfilled.


3. Account Management

Users are responsible for keeping their login credentials secure and for all activity carried out on their account. If you suspect unauthorized access, you must notify 996bet immediately via live chat or at suporte@996bet.best.

996bet uses secure authentication with 256-bit SSL encryption across all connections. We strongly recommend using strong, unique passwords that are not shared with any other service. The platform will never ask for your password via email, chat, or phone — any such request should be treated as a scam attempt.

Identity Verification (KYC)

Identity verification is required before your first withdrawal is processed. You must submit a copy of a government-issued photo ID (RG, CNH, or Passport) and proof of address issued within the last 3 months. Verification is typically completed within 24 business hours. Bets placed before verification remain valid, but withdrawals will be held until your documents are approved.


4. Deposits

996bet accepts the following deposit methods available to users in Brazil:

  • Pix – instant processing, 24 hours a day, 7 days a week;
  • Boleto bancário – processing time of up to 2 business days for confirmation;
  • Credit or debit card (Visa, Mastercard, Elo) – instant processing;
  • PicPay and Mercado Pago – processed within 30 minutes;
  • TED Bank Transfer by Brazil's major banks (Nubank, Itaú, Bradesco, Banco do Brasil).

The minimum deposit amount is R$ 10.00. There is no standard maximum limit, but deposits above R$ 5,000.00 in a single transaction may be subject to additional verification for security and regulatory compliance purposes.

All deposits must be made by the account holder themselves. Third-party deposits are not accepted. If a deposit is identified as originating from someone other than the account holder, the amount will be returned to the source bank account.

996bet does not accept, under any circumstances, payments via bKash, Nagad, momo, GrabPay, or any other method not listed above. Transfers sent through unsupported methods will not be credited and may take time to be returned.


5. Withdrawals

The primary and recommended withdrawal method at 996bet is the Pix, with average processing under 60 seconds after the request is submitted. Users must register the Pix key linked to the CPF on the account — third-party keys are not accepted. The minimum withdrawal amount is R$ 20.00 and no processing fee is charged by the platform.

Withdrawals via boleto bancário or TED bank transfer are also accepted, with processing within 1 business day. The standard daily withdrawal limit is R$ 50,000.00. Users at the Platinum and Diamond levels of the VIP program may request a higher limit by contacting support.

Withdrawal Processing Requirements

  • Identity verification (KYC) must be complete and approved;
  • There must be no irregular bets or active investigations on the account;
  • Any active bonus rollover must be completed before withdrawing the bonus balance;
  • The available balance must match the requested withdrawal method.

996bet may request additional documentation before processing large withdrawals — such as proof of income or tax return filings — in compliance with anti-money laundering regulations (Law No. 9,613/1998).


6. Bonuses and Promotions

All bonuses and promotions at 996bet are optional and subject to specific terms described in the Promotions page. The general rules applicable to all bonuses are:

  • Each user may participate in each promotion only once, unless otherwise stated;
  • Bonuses may not be transferred between accounts or converted to cash before the rollover requirement has been met;
  • Bets placed with bonus balance at odds below 1.50 per selection do not count toward the rollover;
  • Voided, canceled, or refunded bets do not count toward the rollover;
  • The rollover completion period starts from the moment the bonus is activated, not from the deposit date.

Sports Welcome Bonus

The sports welcome bonus offers a 100% match on your first deposit, up to R$ 500.00. The rollover is 5x the bonus amount received, with a 30-day window. Example: a R$ 200.00 deposit generates a R$ 200.00 bonus and requires total bets of R$ 1,000.00 to unlock.

Weekly Cashback

The 10% weekly cashback is calculated automatically every Monday based on sports bets lost in the previous week. The maximum cashback amount per week is R$ 200.00, with a 1x rollover before withdrawal. The minimum deposit to qualify is R$ 50.00 wagered in the reference week.

996bet reserves the right to revoke bonuses, cancel promotions, or adjust terms if abusive behavior is identified — such as betting on both sides of an event (arbitrage), coordinated use of multiple accounts, or any other practice that constitutes improper exploitation of promotions.


7. General Betting Rules

All bets on 996bet are placed under a fixed odds system. The odds displayed at the moment you confirm your bet are the odds that apply to that ticket — except for live bets, where odds may update between your click and confirmation. In that case, the system will show an alert and give you the option to accept or decline the new odds.

The minimum stake per single bet is R$ 1.00. Accumulator bets have a minimum stake of R$ 2.00. There is no standard maximum bet limit, but 996bet may set specific limits by market, sport, or event.

Live Betting

Live betting is available on all events marked with the "Live" indicator on the platform. 996bet may temporarily suspend live markets during periods of high volatility — such as immediately after a goal, red card, or injury. Bets confirmed before the suspension remain valid.

Payment Limits by Market

Each market has a maximum payout limit set by 996bet, which may vary depending on the sport, competition level, and bet type. The applicable limit is shown in the bet slip detail before confirmation. If the potential return on a bet exceeds the market limit, the bet may be declined or the maximum stake automatically adjusted.


8. Cancellations, Void Bets & Cash Out

A bet is declared void (void) and the staked amount is returned in full to the User's balance in the following situations:

  • The event is cancelled before it begins;
  • The event starts but is suspended before the minimum time required for the bet market to be settled has elapsed;
  • A proven technical error occurred that affected the odd or market availability at the time the bet was placed;
  • The specific market wagered becomes irrelevant due to a change in event rules (e.g., a venue change that invalidates the applicable regulations).

In football, events interrupted after the full 90 minutes of regular time (including stoppage time) will have final result bets honored. Events interrupted before that point are settled according to the specific criteria of the relevant competition.

Cash Out

Cash Out is available on eligible pre-match and live bets. The Cash Out value is calculated in real time by 996bet based on current odds and may be lower or higher than your original stake. 996bet may suspend or remove the Cash Out option for any event at any time without prior notice. Once confirmed, a Cash Out cannot be reversed.


9. Slots, Live Casino & Jackpots

All slots and casino games available on 996bet use Random Number Generators (RNG) certified by internationally recognized independent testing laboratories. Each round's outcome is entirely independent of previous rounds — meaning no strategy or system can guarantee a win in RNG-based games.

The Return to Player (RTP) percentage for each slot is available in the game information and varies by provider. The average RTP across slots available on 996bet exceeds 95%, though this figure is calculated over millions of rounds and does not guarantee returns in any individual session.

Progressive Jackpots

996bet's progressive jackpots are fed by a fraction of the bets placed on eligible games. The accumulated prize grows continuously until won by a user. The amount displayed on screen reflects the total at that moment and may vary between display and bet confirmation due to synchronization. Jackpots won via bonus funds or free spins may be subject to specific rules described on each promotion's page.

Live Casino

Live Casino games are streamed in real time with human dealers. The rules for each game (roulette, blackjack, baccarat, etc.) are displayed inside the game room. Connection issues during a live round are handled according to the game provider's rules — 996bet has no control over decisions made by the live casino studio during technical failures.


10. Responsible Gaming

996bet believes betting should be a form of entertainment, not a source of income or an escape from financial difficulties. That's why we provide tools that put Users in control of their own gaming experience:

  • Daily, weekly, or monthly deposit limit – configurable directly from the account dashboard;
  • Per-session bet limit – sets the maximum amount wagered in a single gaming session;
  • Session time reminder – periodic notifications about time spent on the platform;
  • Temporary Self-Exclusion – from 1 day to 6 months, effective immediately;
  • Permanent self-exclusion – permanent account closure, irreversible.

If you notice signs of problem gambling in yourself or someone close to you, please contact our support team or visit the Responsible Gambling for guidance and specialized resources available in Brazil. 996bet cooperates with official national self-exclusion programs whenever required by regulatory authorities.

Important: Gambling is prohibited for anyone under 18. If you suspect a minor is using your account or device to place bets, contact support immediately to have the account preventively blocked.


11. Privacy & Data Protection

The processing of personal data at 996bet is governed by the General Data Protection Law (LGPD – Law No. 13.709/2018) and is detailed in our Privacy Policy. The main practices of 996bet regarding your data are:

  • Collected data is used exclusively for platform operations, identity verification, fraud prevention, and service-related communications;
  • No personal data is sold or shared with third parties for marketing purposes;
  • All data transmitted between the User and 996bet is encrypted using 256-bit SSL;
  • Users may request access to, correction of, or deletion of their personal data at any time by emailing privacidade@996bet.best;
  • Financial data is stored in compliance with PCI-DSS standards for payment information.

12. Prohibited Conduct

The following conduct is strictly prohibited on 996bet and will result in immediate account closure and balance forfeiture:

  • Creating more than one account (duplicate accounts or accounts registered under a third party's name);
  • Using bots, automated scripts, or any third-party software to interact with the platform;
  • Exploiting technical errors or temporary odds glitches to gain an unfair advantage;
  • Betting on both sides of an event using different accounts (abusive arbitrage);
  • Using the service for money laundering or any other illegal activity;
  • Providing false information during registration or in identity verification documents;
  • Attempting to access 996bet's internal systems or carry out attacks of any kind against the platform's infrastructure;
  • Harassing, threatening, or intimidating support team members or other users.

996bet continuously monitors betting patterns and transactions. Suspicious activity is investigated before any definitive action is taken; however, the platform may preventively suspend an account during an investigation without prior notice.


13. Account Closure

Users may request voluntary account closure at any time via live chat or email. Upon request, the available balance (excluding bonus balances with an unfulfilled rollover) will be returned to the User via Pix within up to 5 business days.

996bet may unilaterally close or suspend an account in the following situations:

  • Violation of any provision of these Terms and Conditions;
  • Self-exclusion request for responsible gambling purposes;
  • Confirmed suspicion of fraud, use of false information, or money laundering;
  • Court order or directive from a competent regulatory authority;
  • Account inactivity for a period exceeding 24 consecutive months.

In the event of account closure due to a terms violation, 996bet may withhold the bonus balance and, depending on the severity, the real-money balance associated with the irregular bets, with written notice provided to the User stating the reason.


14. Limitation of Liability

996bet is not liable for losses arising from:

  • Betting decisions made by the User based on their own analysis or that of third parties;
  • User-side internet connection failures that prevent a bet from being confirmed;
  • Temporary platform unavailability due to scheduled maintenance or a technical incident, provided reasonable advance notice is given;
  • Unauthorized use of the User's access credentials by third parties.

In the event of a proven technical error by 996bet that results in a bet being placed at an incorrect odd, the platform reserves the right to void the bet and refund the amount to the User, regardless of the outcome. Obvious pricing errors (manifestly incorrect odds) do not give rise to any payment obligation.


15. Applicable Law & Dispute Resolution

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any dispute arising from the interpretation or enforcement of this document must first be directed to 996bet's support team for an amicable resolution.

If no resolution is reached within 15 calendar days of the formal dispute being filed, the Courts of the District of São Paulo – SP are hereby elected as the exclusive jurisdiction for legal proceedings, to the exclusion of any other, however privileged. Users may also contact their state's consumer protection agency (Procon) or the consumidor.gov.br portal if they believe their rights have been violated.

996bet is committed to resolving disputes fairly and promptly. Our support team is available 24 hours a day to handle complaints, and most requests are resolved within 48 hours of being formally submitted.


16. Contact and Support

For any questions about these Terms and Conditions, how the platform works, or to submit a formal complaint, users may contact 996bet through the following channels:

  • Live chat – available 24 hours a day, 7 days a week, within the platform. Average response time: under 2 minutes;
  • Support email – suporte@996bet.best – for non-urgent matters or requests that require attached documentation;
  • Privacy email – privacidade@996bet.best – exclusively for requests related to LGPD and personal data protection.

When reaching out, please have your registered CPF on hand and, if possible, the reference number of any bet or transaction related to your request. This significantly speeds up the review and resolution of your case.

These rules reflect 996bet's commitment to transparency and respect for our Users. If anything in this document is unclear, our team is ready to explain it in plain language — no unnecessary legal jargon — through whichever channel is most convenient for you.

You Know the Rules — Now It's Time to Play at 996bet

Create your account, deposit via Pix from R$ 10.00, and get up to R$ 500.00 in bonus on your first deposit. Sports Betting, slots, live casino and jackpots are waiting for you.

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